Amazon Customer Care Manager Get your job.
Job ID: 1822206
DESCRIPTION:
Amazon Customer Care Manager Get your job
Overview: AMAZON
Amazon Customer Care Manager Get your job. Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Souq.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is fueled by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Souq.com to research and develop technology that improves the lives of shoppers and sellers around the globe. Amazon Customer Care Manager! Get your job!
Position Description:
Amazon Customer Care Manager! Get your job!
Team Manager – Customer Service
REPORTEES Associates
REPORTING TO Group Manager/ Country Ops Manager – Customer Service
Summary of Responsibilities
Suppose you are passionate about driving process improvement and motivating and leading a team of driven, customer-obsessed associates and team leads while analyzing systemic issues and implementing solutions to challenging problems. In that case, we have the career you’re looking for! Amazon Customer Care Manager! Get your job!
Key responsibilities include:
People Management:
Amazon Customer Care Manager! Get your job!
• Leading and developing a team of 20-25 associates; responsible for the overall performance management, coordination, and evaluation of the team.
• Actively participate in and drive the continuous improvement culture through ‘kaizen’ and lean projects. Identifying and eliminating barriers to accuracy, productivity, and quality.
BASIC QUALIFICATIONS:
• Bachelor’s degree is a must.
• 3 plus years of experience with Customer service would be an added advantage
• 5-7 years of overall experience and 2 years of supervisory exposure in managing a team size of 10-20 associates.
• Advanced computer skills using a variety of programs highly desired
• 24/7/365 availability, including willingness to work on weekends, and outside of the “standard” workday
• Applicant needs to be in a People Management role
Amazon Customer Care Manager Get your job.
Job ID: 1822206
DESCRIPTION:
Amazon Customer Care Manager Get your job
Overview: AMAZON
Amazon Customer Care Manager Get your job. Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Souq.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is fueled by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Souq.com to research and develop technology that improves the lives of shoppers and sellers around the globe. Amazon Customer Care Manager! Get your job!
Position Description:
Amazon Customer Care Manager! Get your job!
Team Manager – Customer Service
REPORTEES Associates
REPORTING TO Group Manager/ Country Ops Manager – Customer Service
Summary of Responsibilities
Suppose you are passionate about driving process improvement and motivating and leading a team of driven, customer-obsessed associates and team leads while analyzing systemic issues and implementing solutions to challenging problems. In that case, we have the career you’re looking for! Amazon Customer Care Manager! Get your job!
Key responsibilities include:
People Management:
Amazon Customer Care Manager! Get your job!
• Leading and developing a team of 20-25 associates; responsible for the overall performance management, coordination, and evaluation of the team.
• Actively participate in and drive the continuous improvement culture through ‘kaizen’ and lean projects. Identifying and eliminating barriers to accuracy, productivity, and quality.
BASIC QUALIFICATIONS:
• Bachelor’s degree is a must.
• 3 plus years of experience with Customer service would be an added advantage
• 5-7 years of overall experience and 2 years of supervisory exposure in managing a team size of 10-20 associates.
• Advanced computer skills using a variety of programs highly desired
• 24/7/365 availability, including willingness to work on weekends, and outside of the “standard” workday
• Applicant needs to be in a People Management role
